

| Subject: | Re: List Vendors ignoring people |
| From: | jimt |
| Date: | Fri, 17 Dec 2004 17:08:57 -0700 |
I was within seconds of burning and ebay buyer with a nopay-nocontact when she suddenly emails me. All of the ebay messages to here were in her spam box which she only sporadically reviewed. A yahoo email address. I advised her to get an address off of yahoo if she wanted to continue on ebay with positive results. Also never set any filter to a delete. jimt On 12/17/04 4:48 PM, "The Bus Depot" <vanagon@BUSDEPOT.COM> wrote: >> Be sure their ISP is not blocking yours. > > > Or the other away around. For example, apparantly Yahoo Mail puts a lot of > busdepot email (personal responses to customer inquiries) into the user's > Spam folder (where it might be overlooked) if you have that feature turned > on. Even though we have never sent spam! I learned this after noticing a > pattern of people with yahoo.com email addresses complaining about no reply > to Bus Depot email, even after I sent the same reply three or four times. > > When I first learned this, I tried contacting Yahoo about it, but of course > couldn't reach anyone who either knew why we were filtered or even cared. > Then I did some research on Google, and learned that Yahoo's spam filter was > one of the most aggressive and inaccurate, with three times the average rate > of false positives (classifying "real" email as spam). In fact, in an ironic > twist, when the U.S. Government set up the "do not call" list - basically an > anti-spam filter itself, of sorts - Yahoo Mail users had problems signing on > to the list - because Yahoo's spam filter blocked the government email > confirmation of their requests as spam! So at least I know I'm not alone in > this. > > So, if you have Yahoo, or other service that may have an overly aggressive > spam filter, check that spam box carefully! I personally use both Ella for > Spam Control and Cloudmark Spambayes - both very accurate - but I still skim > my spam box before deleting anything. Even the best filters have a false > positive now and then. > > - Ron Salmon > The Bus Depot, Inc. > www.busdepot.com > (215) 234-VWVW > > _____________________________________________ > Toll-Free for Orders by PART # : 1-866-BUS-DEPOT > >
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