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Subject:<No subject>
From:Don Williams
Date:Fri, 22 Apr 2005 09:10:13 -0700

I thought that this was kind of tacky and needless accusatory.  I have no
stake in the Bus Depot, but they have always been decent to me and address
any questions or confusion promptly.  They have saved me a bundle over the
years and I thank them for it.  Why air that kind of laundry???  It helps
no one.

 > -----Original Message-----
 > From: Vanagon Mailing List [mailto:vanagon@gerry.vanagon.com]=20
 > On Behalf Of jbange
 > Sent: Thursday, April 21, 2005 8:36 PM
 > To: vanagon@GERRY.VANAGON.COM
 > Subject: SA grill light part #
 >=20
 >=20
 > Anyone know the part number for the driver's side driving=20
 > light that goes with the South African grill kit? I ordered=20
 > the set from Bus Depot and they sent two passenger side=20
 > driving light assemblies (part# BCW 941 782). I sent one of=20
 > them back and in return received ANOTHER passenger side=20
 > light, same part# (BCW 941 782) despite the fact that they=20
 > said "OK, so you need the ODD numbered one". A Google search=20
 > for that part number leads to a single reference on a German=20
 > message board with a reference to part# BCW 941 781 right=20
 > next to it. Presumably the 781 part is this fabled "odd=20
 > numbered one" that I need, but I would sure like some=20
 > third-party verification. Today they emailed me asking me to=20
 > send back the wrong part so they can see what part number it=20
 > is and THEN send me the right one! I've already explained to=20
 > them that the problem is that their system describes the 782=20
 > part as "DRIVER'S SIDE" in the description field, and all=20
 > they need to do is get someone to just pull the CORRECT PART=20
 > NUMBER instead of reading the erroneous description. Frankly,=20
 > I'm hesitant to send this part back until I get the right=20
 > one. I've already spent $25 to send back the first incorrect=20
 > light and incorrect grill (they sent me an 80-85 2-light=20
 > grill the first time-- I really enjoyed having to drag THAT=20
 > to the post office), and no answer has been forthcoming in=20
 > reply to my question about how this will be reimbursed.=20
 > Basically I want to ask for that part by number specifically=20
 > this time, and I don't want to end up $30 down and one light=20
 > short. Sorry for the rant. This has been going on for nearly=20
 > a month and it's driving me crazy.
 >=20
 > John Bange
 > '90 Vanagon "Geldsauger"
 > 9 months owned - $11144 "invested"
 >=20
 >=20

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