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Subject:Re: bus depot disocunt code was/WTBoutside door handle
From:Jim Henry
Date:Mon, 23 May 2005 17:27:53 -0400

I have to comment on this, I recently went ahead and created an account on
the bus depot site so that I could create a wish list. (seems like I never
remember everything that I need, or want, when it is time to place an order)
I could not remember the code and did not have time to look it up, so I just
made a comment that I was a list member and had forgotten code. The next
time I checked in, someone had added the code to the comment area for me. A
nice touch. Thanks Ron.

Jim Henry
Durham, North Carolina
84 Westy

> -----Original Message-----
> From: Vanagon Mailing List [mailto:vanagon@GERRY.VANAGON.COM]
> On Behalf Of Aaron Pearson
> Sent: Monday, May 23, 2005 5:00 PM
> To: vanagon@GERRY.VANAGON.COM
> Subject: Re: bus depot disocunt code was/WTBoutside door handle
>
> i placed my first busdepot order a few weeks ago, ~$150 for
> bug screens.
> i was unfamiliar with the discount procedure, so i called
> 215-234-vwvw to find out what to do.  i typed in "list 1e"
> into the appropriate space on the online form (i guess i
> should have typed "list1e").  my total payment didn't change,
> so immediately after i sent the order, i called again to
> explain what happened.  i was told it would be fine, the
> discount would be applied before it shipped.  i called just
> now to check on delivery time, and no discount was applied.
> after a short exachange, i got a $5 coupon for store credit
> in lieu of a discount.
>
> we're talking about a whole ~$7.50 discount, not a big deal.
> plus, both the offer of a discount and ron salmon's advice on
> the list are generous and appreciated.  but be warned, the
> discount process is tricky and a bit annoying.
>
> and how can you put a price on brezzy, bugless sleeping, anyway?
>
> aaron
> '87 syncro gl
>
>
> -----Original Message-----
> From: The Bus Depot [mailto:vanagon@BUSDEPOT.COM]
> Sent: Saturday, May 07, 2005 10:36 PM
> To: vanagon@GERRY.VANAGON.COM
> Subject: Re: bus depot disocunt code was/WTBoutside door handle
>
> >> If you didn't get your discount for any reason, you can
> write or call
>
> >> the folks at BD and they'll take care of it.
>
> > Unfortuneately the response I got when this happened to me
> > was..."Sorry, if its not there correctly when you place
> your order too
>
> > bad. Must be there at the time the order is placed."
>
>
> The official policy is that, just like a store coupon, the
> discount code must be presented at time of purchase. If you
> correctly enter the code, it will show up on the checkout
> page before you confirm your order (and then again on your
> emailed confirmation) right near the order total.
> There is a little leeway there, however. If you place an
> order and have problems using the code, forgot to enter it,
> etc., just shoot us an email immediately after submitting the
> order. As long as you email us right away, we can generally
> still "catch" your order before it processes, and manually
> apply it to any qualifying items.
>
> The situation changes, however, once the order goes into the
> processing stage (or has already been shipped).  At that
> point it's more difficult to make changes to the order, and
> we generally won't "retroactively"
> apply the discount. The exception would be if it were our
> mistake (meaning that it showed up in your email
> confirmation, so you keyed it in properly, yet you still
> didn't get it).
>
> To repeat the terms of the list discount:  It is 5% off
> merchandise totaling $50 or more, with the following
> exceptions:  Sale items (denoted by the "Bargain Bin" icon on
> the website), tires, made-to-order or special-order items
> (such as carpet, curtains, interior panels, rebuilt
> engines/heads/trans), gift certificates, core deposits,
> shipping, PA sales tax, previously placed orders, and orders
> to which another discount has been applied.
>
> To obtain the discount, you must be a current list member and
> enter list1e in the Referral Code field upon checkout. The
> discount will be applied to those items that qualify, and
> will be reflected in the checkout total.
>
> - Ron Salmon
>   The Bus Depot, Inc.
>   www.busdepot.com
>   (215)  234-VWVW
>
> _____________________________________________
> Toll-Free for Orders by PART # :  1-866-BUS-DEPOT
>

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