At  7/23/2005 08:20 PM, Robert Cardo wrote:

><<2. Get you a replacement engine in a timely manner if you do have a
>break down (let's laugh some more).>>
>
>Another depends.
>depends on the service writer, the service manager,and the parts manager
>all collectivly working together.

When I think of "timely manner" I do not think of a VW dealer.

I took my '86 Syncro in for the head gasket & leaking fuel filler
grommet recall. No problem I was told, have it done in a day. I got
that sucker back 10 days later & had to turn wrenches on it to get
the bolt by the oil filter right and wash the greasy hand prints off
it. That was at a dealer in Lake County Illinois (I don't recall the
name of the town).

I remember the last time I went to the VW dealer for a part, this was
in Traverse City Michigan. The parts guy told me it would be two
weeks before the truck came their way again. Two weeks! He didn't care.
I went to a list member in Santa Cruz California and had the part in
2 or 3 days as I recall. It was cheaper than going with the TC dealer
too (even with shipping).

When I think of "timely manner" I do not think of a VW dealer.

Rob

becida@comcast.net
Western Washington State, USA