

| Subject: | Re: Bus Depot Rebuilt 2.1L - opinions? |
| From: | Steve Coseo |
| Date: | Mon, 25 Jul 2005 14:16:19 -0700 |
The dead horse is still alive. In my case the heat tabs were not melted, Upon tear down it was determined to have bad heads which were welded/improperly repaired . AVP sells motors that have NEW heads and USED/rebuilt heads, and yes there is a price difference. I'm not sure which kind Ron sells. My advice - go with the new heads. -s On 7/25/05, Robert Fisher <refisher@mchsi.com> wrote: > ...and the 'War and Peace' award goes to... > : ) > > Cya, > Robert > > ----- Original Message ----- > From: "The Bus Depot" <vanagon@BUSDEPOT.COM> > To: <vanagon@GERRY.VANAGON.COM> > Sent: Monday, July 25, 2005 12:35 PM > Subject: Re: Bus Depot Rebuilt 2.1L - opinions? > > > > Terry > > as usual you speak of things you know little about like my > > work and Joys engine Joys engine had a melted combustion > > chamber due to a bad injector I spoke with Brien Dews he > > swapped the new Boston engine in and took the old blown > > engine out I took her old engine apart and it blew a hose > > from the overheating not the other way around > > > > This is somewhat of a reoccurring story when it comes to rebuilt engines > from any source. Of course the vast majority of quality rebuilt engines go > years without a problem, but in the rare cases where there is a problem, > the > scenario often plays out like this: Someone's engine blows up, so they buy > a > new one and either install it themselves or have it professionally > installed. Within a relatively short period of time, the new engine > develops > some sort of failure. The rebuilder inspects the engine (or has a mechanic > local to the purchaser do it) and determines that the engine damage was > caused by some external factor (i.e. overheating, bad fuel mixture, etc.). > In some cases it may have been a pre-existing problem, and perhaps had > something to do with why the original engine failed. In other cases it may > have been caused when the new engine was put in (i.e. failure to properly > bleed the cooling system, something as minor as a poorly clamped hose, or > even the failure of an already-marginal part perhaps brought on by the > extra > stress of removal and reinstallation). In other cases it may be purely > coincidental. > > The van owner, of course, desparately wants to believe that the failure was > due to poor workmanship on the part of the rebuilder. After all, this would > qualify it as a warranty issue. The rebuilder, on the other hand, has a > financial incentive to blame external causation, as this means he doesn't > have to cover it. And if the engine was installed professionally, the > mechanic that installed it has a strong incentive to blame the engine > rather > than admitting the possibility that something he did (or overlooked) during > installation might have contributed to the failure. (Or even admitting that > he has absolutely no clue why the engine failed.) > > Here's where you get into a tricky area. What caused what? For example, did > the engine overheat because the head bolts were loose, or did the head > bolts > loosen due to expansion/contraction as a result of externally-caused > overheating? While Boston Bob could expound on this much more than I could > (I'm a parts guy, not a rebuilder), an experienced rebuilder can tell a lot > about causation by doing an "autopsy" on the engine. There are often > telltale signs that may identify, with a high degree of certainty, what > caused the failure. This is generally what the rebuilder will do in the > event of an engine failure. Also most rebuilt engines have heat tabs > installed that can identify if the engine overheated. > > This often comes down to an issue of trust and "good faith" - the honesty > and the expertise of the end user, the rebuilder, and the shop that > installed the engine and/or inspected it after it failed. In the extreme, > some rebuilders (including a few larger ones) will pretty much blame > external factors any time their engine fails, in the hopes that the > customer > will eventually give up and go away. Getting them to cover anything is like > pulling teeth, even in the most blatant cases. At the same time, there are > some equally dishonest customers (or mechanics) who actively try to cover > up > evidence, such as scraping off all of the heat tabs that would have proven > that the engine overheated, or simply lying and and saying that it never > overheated when they know perfectly well that it did (and subsequent > inspection of the engine eventually proves it). More common, I think, is a > certain degree of wishful thinking. Two mechanics may tell someone that > that > short period of overheating before he pulled his van over might have caused > his engine damage, and one says "no, it couldn't have." Since the Vanagon > owner desparately wants to believe that he had no hand in the engine's > failure, he will tend to place more weight on the opinion that matches what > he wants to hear, even if the weight of the evidence suggests otherwise. > > Obviously I can't tell in advance which of my customers are honest > (although > the vast majority are, of course), but I can pick and choose my suppliers. > This is why I deal with AVP on rebuilt engines. Not that they have never > had > a defective product, but I have found them to err on the side of the > customer in cases where it was even a remotely gray area. I have never seen > them simply refuse to cover an engine. Even in cases where there were > obvious signs of external causation of the damage, they've generally > offered > to go halves with the customer. And in rare cases where there was an actual > manufacturing defect, I've seen them go beyond their printed warranty > coverage in many cases, such as reimburing labor costs even though their > written warranty doesn't cover it. AVP is a small family-run business > (husband, wife, and son), not an assembly line, and they are upstanding > people. I have said before that I wish that all of my suppliers were as > customer-oriented as Erin and Leonard are. > > As for the quality of the engines, I will say that I had AVP engines on my > last two Vanagons and never had any problems, and I have had hundreds of > customers throughout the years with the same experience. Not that they've > never built a bad engine (nobody has a zero percent defect rate, not even > VW), but they've been rare, and in those rare cases they were very good > about standing behind them (to the extent that is reasonable, and even > often > beyond that point, as I noted above). Of course if someone's engine does > fail they tend to be very vocal about it, especially if they are convinced > (rightly or wrongly) that they were not to blame. But, with AVP being one > of > the last remaining Vanagon engine specialists (Boston Bob being another), > there are many of their engines out in the field, so a handful of > complaints > is still a drop in the bucket compared to the vast majority that have > worked > flawlessly. > > It may also be worth noting that among the few who did comment negatively > on > AVP engines here, most of them did not actually buy the engine themselves, > but bought a used van that already had an AVP engine in it. While they may > say things like "I'm sure it was never overheated or abused," how can they > possibly know? (For that matter, perhaps the prior owner knew differently, > which is why he sold the van in the first place.) There are many external > factors that can cause an engine to fail. As some of us know from > experience, it may only take overheating the van one time to blow a head > gasket or worse. (That is why I needed an AVP engine in the first place!) > Before blaming faulty workmanship for an engine problem, you must rule out > the multitude of external factors that may have caused such a failure. This > is completely impossible if you did not even own the van at the time! > > For those who feel safer with an official VW rebuild, I do sell them as > well. In my experience they have roughly the same defect rate as the AVP > ones, but some people feel safer using "genuine VW" anyway and are willing > to pay for that. As for myself, I will buy another AVP engine next time I > need one. Not just because I trust their product, but perhaps even more > importantly because I trust them. I feel that if I did have a problem, > they'd stand behind it and treat me fairly. > > - Ron Salmon > The Bus Depot, Inc. > www.busdepot.com > (215) 234-VWVW > > _____________________________________________ > Toll-Free for Orders by PART # : 1-866-BUS-DEPOT >
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