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Subject:Re: Exciting things happening at Van-Again!
From:Christopher Gronski
Date:Fri, 16 Sep 2005 10:13:26 -0400

I think we are going to have to agree to disagree on this one.

Chris

On 9/16/05,   <rrecardo@webtv.net> wrote:
> 
> <<Forgetting for a moment that I think you just called my van a rust
> bucket (perhaps accounting for its $6,000 "price")...>>
> 
> I'm sorry Chris, now I messed up the deal with Ben-- ~: )
> 
> No not just your Van.
> Any 15 20 year old Van, truck, car, motorcycle, boat, whatever.
> 
> <<I'm not complaining about rates, I'm not complaining about prices, I
> am complaining about wanting it both ways when charging for a job.>>
> 
> "When you wish upon a star"
> 
> 
> <<Have a look at the van, if you don't want to charge book don't charge
> book. Tell me "I'm not sure how long it will take, so I will charge you
> for time"... but don't turn around and say "Oh it did not take long
> enough... so rather than charge you time that was too short I am going
> to charge you book instead".>>
> 
> 
> How bout this concept;
> 
> What if the mechanic tell's you he'll charge you whatever it takes.
> T&M on the Van to get the work completed right.
> 
> In other words, if the flat rate is 4 hours to R&R the exhaust system,
> and because it's a 15 year old rust bucket it takes him 8 to remove and
> replace all the fastener's, hanger's etc., would you be compelled to pay
> him the extra time and material it took him over and above the
> recommended boo time?
> 
> Or would you be on of "those guys" that sez;
> "Too bad, I ain't paying another dime, you quoted the job, this is all
> I'm paying."
> 
> <<Tell me you are charging time and stick to it,>>
> 
> No can do.
> 
> <<tell me you are charging book at stick to it. >>
> 
> Can't do this either.
> 
> 
> <<Do not tell me you are charging time and then switch to book because
> book was higher.>>
> 
> This is wrong, I agree that this would get anyone cranky.
> But life in Vanagonland is like a box of chocolates.
> You never know what your getting into with any repair.
> One thing leads to another in any older vehicle that has to be repaired,
> just
> because of the age factor.
> 
> So any job time is out the window.
> 
> I took My Type 2 to VW for head work.
> I knew it was an 8 hour job by the book.
> They quoted me "roughly" 22 hours, simply because of the Buses age.
> I knew a can of worms was going to be opened wit the word "roughly"
> I did the work myself.
> 
> I should have paid VW.
> 
> What a Pain in the Dupa job.
> 
>