Maybe I did not explain my point properly. I'm saying you can't have
it both ways. If you are going to charge book charge book, if you are
going to charge time charge time.

But a freind of mine walked away from a garage that was going to
charge him time if the job took longer than book, and book if it took
less than book. On the same job.

Pick one and tell the customer up front, you can't have it both ways. 

Chris

On 9/15/05,   <rrecardo@webtv.net> wrote:
> 
> <<<Ah yes and then there is the famous book or wrench time where we will
> charge book if its shorter and actual if its longer win win for the
> garage, loose loose for the customer.>>>
> 
> Really?
> Chris you had best go grab a Snap On or Mac guy, load up with 20, 30
> grand worth of tools and get into some wrenching for a living.
> 
> You'll soon find the Mitchell's book is more than fair, and if you have
> just average mechanical aptitude you'll soon starve.
> Or be eating a bunch of peanut butter and
> jelly on cracker's for breakfast, lunch, and dinner.
> 
> Let me give you a for instance.
> 
> If my memory serves me right a type 2 air cooled Bus pays 8 hours to R&R
> both the heads.
> 
> There is no way on this earth that this job can get done in this amount
> of time.
> 
> So who's getting hosed?
> 
> The customer?
> 
> I think not.
> 
> You best try walking the walk prior to talking the talk.
> 
> You don't have a clue.
> 
>