I've heard that before. Never had a mistake on my end, but I usually order
easy stuff like oil/fuel filters, glow plugs, etc.

Jon

On Fri, 6 Jan 2006, Tom Young wrote:

>
> ----- Original Message -----
> From: "jon" <jon@KENNEKE.COM>
> To: <vanagon@GERRY.VANAGON.COM>
> Sent: Friday, January 06, 2006 2:50 PM
> Subject: Re: Problems at the Bus Depot - Warning about poor service
>
> > I've purchased many items, many times from the Bus Depot. I've always been
> > happy.
> >
> > Sometimes their order fullfillment is a bit slow, and add that with
> > UPS ground shipping from east to west coast, it takes a week and a half
> > to get stuff. I keep this in mind when ordering.
>
> > I am a happy customer, and will order from them again, and again.
>
> I won't say "I've always been happy" because mistakes *have* been made on
> BD's end.  However, I *will* say "I've always been satisfied"; Bus Depot has
> always made things right and always been gracious about it.  I'll order from
> them again, too.
> ----------------------------------------------------------------
> Tom Young
> Lafayette, CA 94549
> ----------------------------------------------------------------
>