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Subject:Re: Bus Depot Report
From:Brien Dews
Date:Wed, 18 Jan 2006 17:33:19 -0500

Robert,
If the order was placed on Thursday for Blue Label shipping you should have
gotten it Monday. I deal with several "Bus Depot size" vendors through my
day job as a clockmaker. If I place an order Blue or Red Lable it goes out
the day I order it and I get it on the second business day for blue label.
The company I use most is in AZ and I am in Michigan. Last week I placed an
order on Tuesday and received it on Thursday UPS Blue lable. That is what I
would expect. Not waiting 3 business days to ship.

On 1/18/06, Robert Campbell <vanagon-rcampbell@usa.net> wrote:
>
> Recently, there was a lot of concern about timely delivery, etc from Bus
> Depot.
>
> Well, here is the actual data regarding my transaction -- I need to
> replace the Master Cylinder - 2-day delivery requested.  I was contacted
> on the day of shipment to confirm 2-day blue for $18.  (which is very nice,
> because you never really know how much shipping will be on an order until
> it's ready to go)  My order was the Master Cylinder and bleeders (in the
> event I break one).
>
> Order Placed: Thursday, 12 Jan 2006 02:49:14 PM EST (from email confirming
> order was received)
> Then on MONDAY, it was picked up at 7:43 PM and delivered to my Today
> (Wednesday, 2-days later) at 2:08PM
>
> So, I guess I have got to state for the record that Bus Depot performed
> exactly how I would expect -- timely delivery and follow-up of my shipping
> option.  And, Ron's statement that shipping times should improve is, I
> believe, reflected here.  Order placed, parts pulled, packaged and shipped
> in a timely manner.
>
> Thanks Bus Depot for your service!
>
>     -Robert Campbell
>      '91 Carat - 169K+ miles on the ORIGINAL ENGINE (daily driver)
>      Soon, improved stopping power :-)
>
>

--
Brien K Dews CC-AWCI
www.busesbythebeach.com
84 Wolfsburg Westfalia
88 Vanagon 'Carrier'
89 Vanagon 'Bluestar'

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