Hmm, I think I detect a theme. Maybe they're a sister company of COMCAST,
called them or visited their offices 6 times. 6 different stories. Still not
settled yet.

So I'm not having my van shipped UPS nor am I getting COMCAST installed in
it.

So there!

Mike

On 4/27/06 10:34 AM, "joe trussell" <vanagongl@HOTMAIL.COM> wrote:

> Hi Folks,
>
> Thought I'd issue a consumer alert:
>
> Bought a set of refinished Vanagon alloys with Michelin MXT Tires in
> excellent condition from a guy in Virginia.
>
> Called UPS--They said we'll pick them up.  I asked if banding the
> wheels/tires together would be good for shipping?  Yes, that's no problem.
> Total will be $225.  Sounds good.  UPS said "we'll pick them up Monday."
>
> Monday, no pick up.  Tuesday, no pick up but a note on the guy's door that
> they came and didn't find them.  Even though I'd given instructions that
> they were behind his gate.  Called UPS.  "we have no record of this
> shipment."
>
> "THEN HOW DID YOU LEAVE A NOTE ON HIS DOOR?"
>
> "oh, yes, sorry, I see that.  We'll get them tomorrow."
>
> "It's okay that they're banded together?"
>
> "that's perfect."
>
> They came on Wednesday and picked up the wheels.  The guy who sold them to
> me emailed to say that all of his banding material was left in a pile on the
> front doorstep.
>
> Wheels are in transit.  I check my account.  THEY CHARGED ME $450.
> Apparently banding is not acceptable.  Thing is, the guy sent me a pic--they
> were banded tight and perfectly.
>
> Yesterday, the wheels got here.  Well, some of them  THREE OF FIVE, to be
> exact.
>
> Called UPS.  Even though there's a tracking number for the other two, they
> DON'T KNOW WHERE THEY ARE.  Lost 'em.
>
> They said they'd be back in touch with me WITHIN EIGHT DAYS to let me know
> what they found out.
>
> The moral, so far anyway?  DON'T USE UPS.  THEY SUCK.
>
> What can Brown do for you?  Overcharge you and lose your cargo, apparently.
>
> I hope this doesn't count as vendor bashing.  If a UPS board member is on
> this list, I sincerely apologize for not handling this issue off-list...
>
> In other news, my Vanagon is fast and has three beautiful alloys on it.
>
> Regards,
> Joe T.
> Denver, CO
>
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