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Subject:Re: Fun with UPS--DON'T USE THEM.
From:Jeffrey Schwaia
Date:Thu, 27 Apr 2006 12:20:30 -0700

BTDT.  UPS is great until you have an insurance claim.  Getting paid for a
lost or damaged package is like pulling teeth.  They drag their feet
big-time before they finally cough up the money.

This is the reason why we use FedEx Ground.  It's cheaper and they're
insurance service is much, much better.  Haven't tried DHL yet.

Cheers,

Jeff
www.vanagonparts.com