The latest:

I got a random call from UPS Customer Satisfaction last night.

"How is your UPS account working out?  Are you happy with the service
provided thus far?"

I understood immediately that this poor girl was probably a third party
quality control phone jockey, so with all the strength I could muster, I
kept myself under control and told her the whole sordid story in intricate
detail and measured tones.

"Wow.  This is a recorded line, mind if I pull the call and give it to my
boss?  I've never had a call like this"

So, my story is getting out.  Perhaps there will be a revolution of some
kind.  I'll keep you posted.

In other news, my Vanagon still looks dumb with one steel wheel and three
alloys.  I keep it parked across the street from my house so I can look at
the nice side.

Joe T.
Denver

>From: "AATransaxle" <daryl@aatransaxle.com>
>To: "joe trussell" <vanagongl@HOTMAIL.COM>,<vanagon@GERRY.VANAGON.COM>
>Subject: Re:  More Fun with UPS
>Date: Thu, 4 May 2006 21:11:53 -0700
>
>I feel your pain man...
>I recieved a Porsche G50 trans from back east...Cracked bell housing from
>rough handling...UPS paid for repair...I sent it back...got to the dealer
>and it had been dropped on its nose...they sent it back...on the return, it
>had the housing cracked once again...Three trip...3 claims...Never got
>tired of cashing their checks though...
>Sent it back the last time ..ON A Truck...had seen enough of that one...
>Fedex is notorius for billing problems...
>DHL is best SO Far other than the current Kim Brennan's late getting there
>diff after I got the labels on 2 boxes switched...
>Daryl of AA Transaxle
>Duvall, WA. (Seattle area)
>1-877-377-0773 toll free
>425-788-4070
>aatransaxle.com
>86 Syncro Westy WBXTurbo
>
>----- Original Message ----- From: "joe trussell" <vanagongl@HOTMAIL.COM>
>To: <vanagon@GERRY.VANAGON.COM>
>Sent: Thursday, May 04, 2006 9:25 AM
>Subject: More Fun with UPS
>
>
>This is still about lost Vanagon Alloys (vanagon content.)
>
>I was told they'd refund half of the doubled shipping charges, which they
>haven't done.
>
>Then two days ago I had an additional charge to my bank account for
>$220.00.
>
>I called and found out that they charged me a return fee was because they
>tried to deliver the wheels three times and couldn't get a signer, so they
>returned to sender.
>
>The sender Address?  1871 S. Monroe st, Denver (my address.)
>The receiver Address?  1871 S. Monroe St., Denver. (also my address.)
>
>So UPS is saying they brought them from my house to my house, nobody signed
>for them, so they took them back to my house.
>
>Yet I still have no wheels, and the trace department is still investigating
>my lost wheels.
>
>I've now spoken with fifteen UPS reps in four departments in five days, I'm
>out $450 additional dollars, and again I still have no wheels.
>
>I'm going to have an anyeurism.
>
>Joe T.
>Denver
>85 Wolfsburg Westy with three nice alloys
>
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