

| Subject: | A/C Repairs -- Get Out the Vaseline |
| From: | Ray Reinhard |
| Date: | Mon, 30 Apr 2007 13:58:18 -0700 |
I just took my '86 Camper to the only auto A/C repair shop that I know of in the Sacramento, CA area (Polar Bear Auto Air). Because of their apparent monopoly, I have been a customer of theirs -- on average about once every other year -- since 1990 when I bought the van. Despite having spent well over $1,000 in repairs, the A/C never seemed to do a very good job of cooling, even when it had just been "repaired." The last time I was there (around 2003), a compressor that they had installed (but was now out of warranty) had burned up. When I showed them my stack of receipts, they took pity on me and installed a replacement for free but with "absolutely no warranty." I got the impression that they hoped I'd never come back. Once again, the A/C wasn't working so I took it to them today. Their verdict: (1) compressor is shot, (2) two long hoses (total about 30') from front of van to A/C are leaking and need replacement, and (3) all new refrigerant needed (along w/ various and sundry other repairs). The tab: $2,565. When I heard this, I about had a stroke. It seems like it would be less costly to replace the whole d--- system. Am I wrong? Also, where can I go for a 2nd opinion in the northern California area? I'm really fed up w/ Polar Bear. The only other place I can find around here that does auto A/C repairs, however, is Midas and I've heard too many horror stories about them to entrust them to do this work. -- Ray Reinhard
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