I don't mean this to be a Costco promo .... but....

A couple of years ago, I purchased four tires from our local Costco store
for my 84 Westy .... They balanced and mounted them and I went on my way
.... It must have been 5-6 thousand and several months later .... and I
received a personal phone call from the local Costco store requesting that I
call the tire shop ... I did ....

Imagine my surprise when the fellow told me the company had reviewed my tire
purchase and determined they had sold and sent me away with the right size
tires but that the tires were not sufficient for the weight of my vehicle.
I was told they had ordered and had on hand my correct tires and I could
show up at my convenience to have the replacements put on the bus.

Imagine my surprise, even more, when I offered to pay the difference in
price and they sent me off with a thanks for coming back to let them correct
their error at no additional charge - and I had not known the error had been
made in the first place.

Of course, just last week, I went back to have a couple of the tires again
replaced, and learned that Costco no longer can acquire the required tires
... I was referred to another local distributor ....

Sam Conant
----- Original Message -----
From: "Rob" <becida@COMCAST.NET>
To: <vanagon@GERRY.VANAGON.COM>
Sent: Sunday, May 13, 2007 2:53 PM
Subject: Tires!

> Seemed like it's time for tire talk here on the Vanagon list,
> actually there was a discussion going on on the wetwesties list and
> this list seemed a better place for it.
>
> My Vanagon weighted 3020 pounds the last time I left the dump, that's
> me and the van as I drive it.
> For me good tires need to be round, hold air, have tread, fit the
> wheels I have, not rub and be affordable.
>
> That statement ought to be enough to get the discussion started.
>
>
>
> Rob
> becida@comcast.net
>
> With a '91 Subaru 2.2 in an '87 Vanagon in western Washington.