

| Subject: | FLAPS? could be in your experience |
| From: | Kenneth Lewis |
| Date: | Wed, 16 May 2007 18:35:38 -0400 |
My Young VW Bus Padawan, I believe that part of the trick is to frequent the same store so you become a familiar face. Greet the people there consistently with a friendly and courteous attitude. Be tolerant of their Vanagon unfamiliarity . Maybe even try to learn their names and eventually they might warm up to you. If you ever worked on the other side of the counter you would know how rude and abusive the majority of the public can be. Stand out as friendly face. Pretty soon you will find them going that extra mile for you, searching the data base for a substitute, suggesting economic alternatives, being generous when the measure out that twenty feet of 5/8" heater hose. In short, treating you Friendly. And above all, don't forget to keep your stick on the ice. Ken Lewis http://neksiwel.20m.com/ Vanagon mods, tech info and O2 sensor help
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