FedEx did the same thing to me back in Feb.  I had an adapter plate and
flex plate, etc. coming from KEP for my Subaru conversion.  I was home
the whole day waiting for it and the doorbell never rang.  Checked
 tracking at 5 pm and they claimed it had been left at the front door.
 There was an inch of fresh snow on the front walk which was
undisturbed.  I don't understand why a driver would steal something with
no apparent use to the average person.
  Spent about three days making phone calls and questioning drivers, but
never solved.  Kennedy finally filed a claim and sent me another one.

Larry A.

Loren Busch wrote:

> Anyone seen a Norcold DC0040 running around on the loose around Lynnwood,
> Wa.?  Well, there is one.
> As I mentioned a couple of days ago, my Norcold was due to arrive this
> week,
> FedEx said on the 19th.  Also on the way are a solar panel and
> controller,
> PowerPole connectors, wire, Sorbothane (for vibration damping under the
> Norcold).  I was ready to pick up the new (bigger) aux battery
> tomorrow and
> the upgraded battery seperator (Surepower 1315) is already here and
> ready to
> install.
> Well, last night about 9:00 PM I checked the FedEx Website (I have the
> tracking number) to make sure the Norcold was still on schedule for the
> 19th.  What???  FedEx says "Delivered at 6:05 PM.  Left at Front Door".
> Wow! (But puzzled because I was sitting righ next to the phne at 6:05
> and no
> call from the front door here at my condo).  So I grabbed the hand
> cart (51
> pound package) and headed for the front door, ready to take the crated
> Norcold around the corner and set it inside the Westy for the night.
> I get
> to the front door and nothing there! And nothing at the back door,
> noting at
> back or front doors of the other building in this condo complex.  Oh my,
> what now?  Checked all the common spaces inside the building in case a
> halpful neighbor bgought it inside for me.  Nothing.
> So, to the FedEx Website for a local FedEx phone number.  No such thing,
> only on 'Customer Service' number for the entire United States.  And a
> long
> voise actuated phone tree to get to a 'person' that says she can't
> help and
> can't provide any local number for me to call.  After I insisted she
> finally
> took my name and number and said someone would call back, "Maybe
> tomorrow".
> I've emailed the vendor to try to get action from that end and will now
> await FedEx.
> BTW, given the physical layout here (front door of building is hidden and
> about 200 feet from the street) the least likley scenario is that someone
> stole the large, 50+ pound package from the front door, most likely it
> was
> delivered to the wrong address especially considering there was no
> attempt
> to call from the front door entry system phone.
>
> And I'm reading with great interest the threads on solar and wiring,
> great
> info coming in.
>