

| Subject: | Re: A Saga Begins, Mystery of the Missing Norcold and FedEx |
| From: | Larry Alofs |
| Date: | Sun, 17 Jun 2007 14:36:48 -0500 |
Correction! My problem was with UPS, not FedEx. Larry A. Larry Alofs wrote: > FedEx did the same thing to me back in Feb. I had an adapter plate and > flex plate, etc. coming from KEP for my Subaru conversion. I was home > the whole day waiting for it and the doorbell never rang. Checked > tracking at 5 pm and they claimed it had been left at the front door. > There was an inch of fresh snow on the front walk which was > undisturbed. I don't understand why a driver would steal something with > no apparent use to the average person. > Spent about three days making phone calls and questioning drivers, but > never solved. Kennedy finally filed a claim and sent me another one. > > Larry A. > > > Loren Busch wrote: > >> Anyone seen a Norcold DC0040 running around on the loose around >> Lynnwood, >> Wa.? Well, there is one. >> As I mentioned a couple of days ago, my Norcold was due to arrive this >> week, >> FedEx said on the 19th. Also on the way are a solar panel and >> controller, >> PowerPole connectors, wire, Sorbothane (for vibration damping under the >> Norcold). I was ready to pick up the new (bigger) aux battery >> tomorrow and >> the upgraded battery seperator (Surepower 1315) is already here and >> ready to >> install. >> Well, last night about 9:00 PM I checked the FedEx Website (I have the >> tracking number) to make sure the Norcold was still on schedule for the >> 19th. What??? FedEx says "Delivered at 6:05 PM. Left at Front Door". >> Wow! (But puzzled because I was sitting righ next to the phne at 6:05 >> and no >> call from the front door here at my condo). So I grabbed the hand >> cart (51 >> pound package) and headed for the front door, ready to take the crated >> Norcold around the corner and set it inside the Westy for the night. >> I get >> to the front door and nothing there! And nothing at the back door, >> noting at >> back or front doors of the other building in this condo complex. Oh my, >> what now? Checked all the common spaces inside the building in case a >> halpful neighbor bgought it inside for me. Nothing. >> So, to the FedEx Website for a local FedEx phone number. No such thing, >> only on 'Customer Service' number for the entire United States. And a >> long >> voise actuated phone tree to get to a 'person' that says she can't >> help and >> can't provide any local number for me to call. After I insisted she >> finally >> took my name and number and said someone would call back, "Maybe >> tomorrow". >> I've emailed the vendor to try to get action from that end and will now >> await FedEx. >> BTW, given the physical layout here (front door of building is hidden >> and >> about 200 feet from the street) the least likley scenario is that >> someone >> stole the large, 50+ pound package from the front door, most likely it >> was >> delivered to the wrong address especially considering there was no >> attempt >> to call from the front door entry system phone. >> >> And I'm reading with great interest the threads on solar and wiring, >> great >> info coming in. >> >
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