My experience mirrors Jeff's.

FedEx is also generally cheaper than UPS.
I've been using them exclusively after having too many damaged packages from UPS.
I filed a claim with Fedex once and they sent me a check for the full value of the equipment, no questions asked.

Note: Your service may be directly related to who your pickup and delivery person is, and the policies of the local office. At one place I lived, even though it was a security building (inside halls needing a key or code to enter) I was told by UPS that their office manager required that ALL packages be signed for in person. (Meaning I had to drive to the office to pick them all up.)

Todd
'88 Westy

 -------------- Original message ----------------------
From: VW Doka <vw.doka@GMAIL.COM>
> I've probably sent over a thousand packages via FedEx Ground in the last few
> years and I've only have one go missing.  And, unlike UPS, the search and
> subsequent insurance claim was handled quickly and efficiently with a check
> for $1,300+ arriving in about 4 weeks.
>
> Cheers,
>
> Jeff
>
>
>
>
> -----Original Message-----
> From: Vanagon Mailing List [mailto:vanagon@gerry.vanagon.com]On Behalf
> Of Loren Busch
> Sent: Sunday, June 17, 2007 12:51 PM
> To: vanagon@GERRY.VANAGON.COM
> Subject: Re: A Saga Begins, Mystery of the Missing Norcold and FedEx
>
>
> Larry, I've had the same problem with DHL, FedEx, and UPS.  They say 'no on
> home' when I've been here all day, in fact waiting for them.  DHL has been
> the worst in my experience, then UPS, and now FedEx....
>
> On 6/17/07, Larry Alofs <lalofs@rcn.com> wrote:
> >
> > Correction!  My problem was with UPS, not FedEx.
> >
> > Larry A.
> >
> >
> >