

| Subject: | Re: A Saga Begins, Mystery of the Missing Norcold and FedEx |
| From: | Mike \"Rocket J Squirrel\" Elliott |
| Date: | Mon, 18 Jun 2007 15:12:09 -0700 |
On 6/18/2007 2:34 PM Loren Busch wrote:
> You have pointed out one of the aggravating things about UPS/FedEx/Dal
> when
> it comes to residential delivery: You have to be home to get the package.
> It's different at a commercial/business address.
[snip]
>
> As for policy, the local UPS policy is everything MUST be signed for by
> someone, they will not allow the tag they leave to be signed and then left
> for the next day. They will not leave anything out on the doorstep at6 any
> multiple dwelling like apartments and condominiums. If Fed Ex had the same
> policy this thread would never have been started.
This is true? I have a UPS shipping account. I ship 90% of everything by
UPS, and 90% of that is to U.S. or Canada home addresses. The remainder
is usually by post and mainly overseas.
When I do the UPS label, I have to specify whether the shipment needs a
signature, an adult signature, or no signature. Generally speaking, I
default to signature required because the goods are high value. But
sometimes a customer says that he doesn't want to have to be home and
requests no signature. I can't imagine UPS overriding my No Signature
request and deciding to return the shipment to me -- and bill me -- for
the shipment just because no one was home. Has never happened in 30
years of using UPS.
--
Mike "Rocket J Squirrel" Elliott
71 Type 2: the Wonderbus
84 Westfalia: Mellow Yellow ("The Electrical Banana")
74 Utility Trailer. Ladybug Trailer, Inc., San Juan Capistrano
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