Wow, sorry so many people have had bad eBay experiences. I've been using it
for close to 10 years now for mostly musical instrument sales and purchases
(I'm at http://myworld.ebay.com/uprightbassghost/ ). I will say that I've
had 99% satisfaction. The only problems I have ever had is with some videos
which were obviously drop shipped (weeks later) and ironically enough a
supposed 3rd eye brake light for a Vanagon which turned out to be a piece of
crap.

As a seller though I have bent over backwards for people. I ship stuff the
day it sells via USPS priority (even it I list parcel post) and I have taken
things back even when I said "as-is". It has been hard keeping a 100%
rating.

Bryan