At 05:21 PM 6/25/2007, Geza Polony wrote...
>Do we really need this? Seems to me the online vendors that get
>trashed here
>periodically don't deserve it,

You obviously didn't notice, but that sub-thread started when one of
those vendors began trashing another (based on exactly zero direct
experience). "Don't deserve it" implies that the criticism is untrue.
Are you calling me a liar?

>If we were talking about fraudulent enterprises, ok, but that isn't
>the case.

But, it _is_ the case.

When a vendor sells by telling the customer something they don't
deliver, that's fraud. Bus Depot entices people to purchase by saying
"Usually ships in 1-3 days," but when that doesn't happen, wants to say
that those words have no meaning - they really mean "delivery in 7-10
days." Want to take bets on whether they would assume responsibility if
UPS had delayed delivery?

When a vendor makes specific and direct promises which it doesn't keep,
that's fraud. When I talked to them on the telephone about my still
unshipped order, I was specifically told it would ship that same day.
It didn't.

When a vendor defends themselves with statements which are untrue,
that's fraud. When they do so in a public forum, they're deceiving not
just a single customer, but everyone on the forum. Ron said: "I'll have
to look up your order details and email you directly on Monday." I've
not heard a thing, and it's now well after normal business hours.
That's fraud, and is deliberately misleading others who read this list.

>  They don't do that, and we shouldn't either.

But they _do_ do the same thing.

Strange how Ron was willing to trash another vendor on the list, defend
his business on the list, and at the same time say "it's best handled
directly, really; no need to copy it to 1000 people." I've never seen
him say that compliments are better sent direct rather than be posted
to the list, and have seen him hype his products here over those of
other vendors.

Here's hoping you get ripped off without warning, your attitude might
change.