An observation on:

>"Usually ships in 1-3 days" can mean the vendor will
>ship the order out in 1-3 days, which then can be
>delivered to you in 7-10 days.

I spent years in the bicycle parts biz selling in
Virginia for a South Carolina distributor.  Orders not
colossally huge received by 3PM shipped the same day
with 2-day UPS ground delivery to Virginia.

I frequently lost business to another company with a
warehouse in the Philadelphia area that could deliver
the same order overnight, also by UPS ground.  Dealers
felt they "had to have it" and voted with their
wallets, and as a result I lost out more times than I
care to recall.

Why can't a VW parts supplier in the Philly area get
parts to me faster without charging to expedite?  I
can vote the same way.  If the same parts ordered from
the left coast get to me faster, what do YOU think I
should do?

I know we're a community united by our love of these
vehicles, but I was in the bike biz because I loved
bikes and I still had to bust my butt every single
day.

Stephen

--- James Jean-Woo Kim <jkim.phd@GMAIL.COM> wrote:

> I have been meaning to mention this to you Mike S.
>
> It is logically consistent to hold both statements:
> "Usually ships in
> 1-3 days" and "delivery in 7-10 days."
>
> "Usually ships in 1-3 days" can mean the vendor will
> ship the order
> out in 1-3 days, which then can be delivered to you
> in 7-10 days.
>
> That's all.
>
> Jim
>
>
> On 6/25/07, Mike S <mikes@flatsurface.com> wrote:
> > At 05:21 PM 6/25/2007, Geza Polony wrote...
> > >Do we really need this? Seems to me the online
> vendors that get
> > >trashed here
> > >periodically don't deserve it,
> >
> > You obviously didn't notice, but that sub-thread
> started when one of
> > those vendors began trashing another (based on
> exactly zero direct
> > experience). "Don't deserve it" implies that the
> criticism is untrue.
> > Are you calling me a liar?
> >
> > >If we were talking about fraudulent enterprises,
> ok, but that isn't
> > >the case.
> >
> > But, it _is_ the case.
> >
> > When a vendor sells by telling the customer
> something they don't
> > deliver, that's fraud. Bus Depot entices people to
> purchase by saying
> > "Usually ships in 1-3 days," but when that doesn't
> happen, wants to say
> > that those words have no meaning - they really
> mean "delivery in 7-10
> > days." Want to take bets on whether they would
> assume responsibility if
> > UPS had delayed delivery?
> >
> > When a vendor makes specific and direct promises
> which it doesn't keep,
> > that's fraud. When I talked to them on the
> telephone about my still
> > unshipped order, I was specifically told it would
> ship that same day.
> > It didn't.
> >
> > When a vendor defends themselves with statements
> which are untrue,
> > that's fraud. When they do so in a public forum,
> they're deceiving not
> > just a single customer, but everyone on the forum.
> Ron said: "I'll have
> > to look up your order details and email you
> directly on Monday." I've
> > not heard a thing, and it's now well after normal
> business hours.
> > That's fraud, and is deliberately misleading
> others who read this list.
> >
> > >  They don't do that, and we shouldn't either.
> >
> > But they _do_ do the same thing.
> >
> > Strange how Ron was willing to trash another
> vendor on the list, defend
> > his business on the list, and at the same time say
> "it's best handled
> > directly, really; no need to copy it to 1000
> people." I've never seen
> > him say that compliments are better sent direct
> rather than be posted
> > to the list, and have seen him hype his products
> here over those of
> > other vendors.
> >
> > Here's hoping you get ripped off without warning,
> your attitude might
> > change.
> >
>

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