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Subject:bus depot window gaskets
From:Aaron Pearson
Date:Tue, 16 Oct 2007 16:43:56 -0500

i ordered bus depot's "window seal restoration kit: includes all window seals except front door window seals. Windshield, rear hatch window, side windows."

i should have checked the contents.  my package (received 2 weeks ago) only contains four gaskets, when it should include six.  if i had done that, i could have called bus depot straight away and had six gaskets before i took the van to the shop.  what i couldn't have easily determined is that i had two front windshield gaskets and zero rear hatch gaskets.  they are pretty close in size, and when you hold the front gasket up to the back window, it looks like it will fit.

my van is now at the shop, and the rear window is on the floor of the garage.  the front gasket doesn't fit the rear, even when they removed a section.  the rubber is a different thickness so it doesn't work.  i called bus depot, and they'll ship a rear gasket overnight, but they expect me to pay half of the shipping.  add that to the price the glass shop will charge me for doing the window twice.

i accept that a simple inspection would have revealed the two missing gaskets, but how am i responsible for the front vs. rear error?  am i wrong to expect free overnight shipping?  how am i supposed to drive my van around without a rear window?  what do i do if it rains, as it's too tall for my garage?

aaron
'87 syncro westy ej22
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