

| Subject: | Re: Stevens Creek Volkswagen in Santa Clara |
| From: | David Kao |
| Date: | Tue, 29 Jan 2008 23:20:41 -0800 |
Maybe this is actually an American culture in the auto industry.
A warranty is not really meant a warranty. It means if you are able
to fight you will get it. I do not want to fight it any more. I
don't think I will have any advantage by getting a pair of
remanufactured axles.
David
--- Allan Streib <streib@cs.indiana.edu> wrote:
> New car warranties are a marketing gambit, just like rebates. They
> are not a guarantee that you won't have problems. They are not an
> indicator of the real longevity or quality of the vehicle. Not at
> all. KIA has 10 year warranties. Why? Are their cars that good?
> NO, it's because it is the only way they can get people to buy them.
>
> Problems getting them to actually honor the warranty when something
> does go wrong is not unique to VW. I have heard horror stories about
> people trying to get Chrysler to honor their warranties.
>
> Sorry to hear of your troubles. Hope they come around.
>
> Allan
>
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