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Subject:Re: Stevens Creek Volkswagen in Santa Clara
From:Joseph Fortino
Date:Wed, 30 Jan 2008 02:04:05 -0600

oh and auto row,, I remember the Jetta i got from a dealer that had a head gasket prob
or just the jetta heating issue real pita getting them to see this..

I will never buy a single part from them ever again after the service
i got.. VW Service?? LOL.

Joe

-----Original Message-----
>From: David Kao <dtkao0205@YAHOO.COM>
>Sent: Jan 30, 2008 1:20 AM
>To: vanagon@GERRY.VANAGON.COM
>Subject: Re: Stevens Creek Volkswagen in Santa Clara
>
>Maybe this is actually an American culture in the auto industry.
>A warranty is not really meant a warranty. It means if you are able
>to fight you will get it. I do not want to fight it any more. I
>don't think I will have any advantage by getting a pair of
>remanufactured axles.
>
>David
>
>
>
>
>--- Allan Streib <streib@cs.indiana.edu> wrote:
>
>> New car warranties are a marketing gambit, just like rebates.  They
>> are not a guarantee that you won't have problems.  They  are not an
>> indicator of the real longevity or quality of the vehicle.  Not at
>> all.  KIA has 10 year warranties.  Why?  Are their cars that good?
>> NO, it's because it is the only way they can get people to buy them.
>>
>> Problems getting them to actually honor the warranty when something
>> does go wrong is not unique to VW.  I have heard horror stories about
>> people trying to get Chrysler to honor their warranties.
>>
>> Sorry to hear of your troubles.  Hope they come around.
>>
>> Allan
>>
>
>
>
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