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Subject:Re: NVC Re: Stevens Creek Volkswagen in Santa Clara
From:Michael Sullivan
Date:Wed, 30 Jan 2008 07:34:49 -0800

Customarily...new parts are used only when under the factory warranty.  Under the EXTENDED warranty, reman parts may be used.  This is in the fine print and this is the hook that the dealer uses. The DEALER, not the factory, warrants the EXTENDED portion. FYI.
  Michael 91GL'Gringo'

Allan Streib <streib@CS.INDIANA.EDU> wrote:
  David Kao
writes:

> A warranty is not really meant a warranty. It means if you are able
> to fight you will get it. I do not want to fight it any more.

You're right, a warranty is not meant to be a warranty: it's meant to
entice people to buy the car. Like advertising, rebates, or
discounted "employee pricing" sales, a warranty has a certain average
cost to the company -- it's all about selling cars.

> I don't think I will have any adva
ntage by getting a pair of
> remanufactured axles.

You're certain they will use reman parts for warranty work? I'd
expect new factory parts, but you'll have to read the fine print.
Remanufactured parts are not necessarily bad, either. Are they from
Germany? They may be OK. Are they from China or India? Less
certain.

Allan
--
1991 Vanagon GL

Thanks, Michael Sullivan