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Subject:Re: ESC Warranty
From:David Clarkson
Date:Wed, 30 Jan 2008 19:20:08 EST

I would recommend the one of the warranty companies that your local Audi
dealership works with. The reason being that a lot of dealerships will not want
to work with a company that they don't do business with for payment reasons
(i.e. they don't want to release the repaired vehicle if payment will be mailed
 in two weeks from a company that they have no business relationship with).
You may want to see if there is an Audi owner's group in your area and ask
which  company that your dealership works with has been the best to work with
from  other Audi owners. Most dealerships will sell the Manufacturer's ESC plan
as  well as a few others. One other consideration is to make sure that the ESC
 company will use only original parts as opposed to providing their own from
their source on big ticket items like a transmission. This is more common
with  the smaller ESC companies that work with the smaller volume used car
dealerships. Also check to see how long the ESC company has been in business. I
have known of several that have gone out of business and their contracts are no
longer in force or are bought out by another company that provides only
partial  compensation. Finally, read all the fine print on the coverage of your
contract  and if your model has a higher incidence or repair or poor service
record then  get the higher level of coverage. I have worked with Zurich (formerly
Universal  Underwriters) and GE Capital. Both seem to be very fair and
reasonable from the  customer's perspective. Good luck.

David Clarkson (speaking again from a service advisor's perspective)
90 Westy (246k)

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