

| Subject: | Re: Van Cafe - How'd they do that? |
| From: | Ben Cichowski |
| Date: | Tue, 5 Aug 2008 13:59:01 -0500 |
Yup - get it in 2-3 days over here in Montana when I order from them. Van Cafe' is fantastic and very helpful on the phone. I ran an experiment a month ago or so... Ordered from Van Cafe' with standard shipping service - cheapest there was. Also ordered in-stock items from another online vendor and even picked extra special handling to ensure it got put into the mail in a timely manner. The results: 3-4 days after I RECEIVED items from Van Cafe', the other online vendor sent me an email that my order from them had just shipped...I received it about another week and a half after that. I'm only very rarely in a hurry for parts, but...I do believe in giving people doing a great job my business. I've also come to realize that paying a touch more (sometimes not even) for service like this is well worth it. Glad to see kudos for Van Cafe' on this list. -Ben > Date: Tue, 5 Aug 2008 11:13:35 -0700 > From: campahvan@EARTHLINK.NET > Subject: Van Cafe - How'd they do that? > To: vanagon@GERRY.VANAGON.COM > > The Van Caf� rocks, pure and simple. > > > > > > I called to place an order and Chris answers the phone. > > > > After explaining why I called, I gave Chris the part numbers and quantities. > He immediately confirmed the availability of each item. > > > > He already has my shipping and credit card info on file but he confirms this > none the less. (Good thing because I�ve recently moved.) > > > > He tells me the shipping cost and asks if Priority Mail delivery in two or > three days would be OK? > > > > �Thank you, this will go out today.� > > > > This all takes less than 5 minutes and 2 minutes after I hang up I see have > an order confirmation in my inbox. > > > > In the time it took for me to two finger type this I received a Priority > Mail shipping confirmation from them. > > > > Thanks Chris and the Van Cafe. It doesn�t get any easier than this. > > > > Andrew > > Bainbridge Is WA > > > > _________________________________________________________________ Get more from your digital life. Find out how. http://www.windowslive.com/default.html?ocid=TXT_TAGLM_WL_Home2_082008
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