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Subject:Product Report: 4 gal water container
From:Larry Chase
Date:Thu, 4 Sep 2008 08:54:12 -0600

Volks,

Camping Product Report: Reliance Aqua-Clear 4 Gallon Water Container

http://www.campmor.com/outdoor/gear/Product___80873

Rating 1 star out of a possible 5
Pros: Nice size and like the translucent blue color so you can see
water level.
Cons: Lid .... Leaks, leaks, Leaks
Bottom Line: Not Recommended

Comments:

We have been thru 3 of these trying to find 2 that didn't leak.

Purchased 1st one from REI.

Received ... tested ... lid leaked around gasket.

Emailed REI customer service ... got a reply within 30 minutes
(amazing). They shipped a replacement item same day and
put a note in my account that I had 30 days to return defective item.
Replacement arrived in 2 days.

Replacement product was fine .... returned leaker with prepaid postage
sticker from REI.

Needed a 2nd water container and assumed the problem with the first
was  a fluke.

Went to order from REI, but the same product was no longer available.

Hummm ... should have been a warning.

Found the same item at Campmor (love that store too) and ordered.

Arrived, tested ... leaks much like the 1st item.

Upon further inspection there seems to be a defect in the lid gasket.

In the process of retuning the Campmor order .... hope their customer
service is half as good as REI.

BTW .... we have a REI store opening in Santa Fe on 9/12 ... very
excited.

Damn I gotta get a life

larry
roadhaus.com