

| Subject: | Product Report: 4 gal water container |
| From: | Larry Chase |
| Date: | Thu, 4 Sep 2008 08:54:12 -0600 |
Volks, Camping Product Report: Reliance Aqua-Clear 4 Gallon Water Container http://www.campmor.com/outdoor/gear/Product___80873 Rating 1 star out of a possible 5 Pros: Nice size and like the translucent blue color so you can see water level. Cons: Lid .... Leaks, leaks, Leaks Bottom Line: Not Recommended Comments: We have been thru 3 of these trying to find 2 that didn't leak. Purchased 1st one from REI. Received ... tested ... lid leaked around gasket. Emailed REI customer service ... got a reply within 30 minutes (amazing). They shipped a replacement item same day and put a note in my account that I had 30 days to return defective item. Replacement arrived in 2 days. Replacement product was fine .... returned leaker with prepaid postage sticker from REI. Needed a 2nd water container and assumed the problem with the first was a fluke. Went to order from REI, but the same product was no longer available. Hummm ... should have been a warning. Found the same item at Campmor (love that store too) and ordered. Arrived, tested ... leaks much like the 1st item. Upon further inspection there seems to be a defect in the lid gasket. In the process of retuning the Campmor order .... hope their customer service is half as good as REI. BTW .... we have a REI store opening in Santa Fe on 9/12 ... very excited. Damn I gotta get a life larry roadhaus.com
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