

| Subject: | BLACKBREARD - the debacle ESCALATES |
| From: | Matt Drew |
| Date: | Mon, 10 Nov 2008 09:46:34 -0800 |
I CAN NOT BELIEVE THIS ! ! ! ! I contacted the adjuster to take next steps in having the value of Blackbeard re-evaluated this morning. This was the response that I received: - - - - - - - "Matt, The next step is for me to proceed with the vehicle as a total and let the Total Loss Adjuster settle it with you. They will have all that information on how to dispute the value and what the next steps are. Technically, I am not even supposed to tell you what its worth or I settle the case. Since I have no idea what I am doing it would probably take a long time :) I will go ahead and submit vehicle as a total and someone should be in touch with you in the next 2 business days who will advise you how to proceed if you are not happy with the settlement amount offered." - - - - - - - I responded IMMEDIATELY and advised that I did not authorize ANY final action to be taken and that I would contact my agent directly, and at that time *I* would advise on next steps. At that time I received yet ANOTHER unbelievable response: - - - - - - - - "Matt, Vehicle has been deemed a total and unless you are withdrawing the claim then I have no choice but to submit the vehicle as a total. Once that is done you may discuss settlement options with the total loss adjuster. Call me with any questions" - - - - - - - I've contacted my agent who is siding with me and feels as though the adjuster is completely incompetent and that I am WELL within my rights. . . . TO BE CONTINUED . . . .
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