Matt,

What insurance company is this, and where are you located?

Mark in AK

----- Original Message -----
From: Matt Drew <t3vanagon@GMAIL.COM>
Date: Monday, November 10, 2008 8:49 am
Subject: BLACKBREARD - the debacle ESCALATES
To: vanagon@GERRY.VANAGON.COM

> I CAN NOT BELIEVE THIS ! ! ! !
>
> I contacted the adjuster to take next steps in having the value of
> Blackbeard re-evaluated this morning.
> This was the response that I received:
> - - - - - - -
> "Matt,
>
> The next step is for me to proceed with the vehicle as a total and
> let the
> Total Loss Adjuster settle it with you.  They will have all that
> information on how to dispute the value and what the next steps are.
> Technically, I am not even supposed to tell you what its worth or
> I settle
> the case.  Since I have no idea what I am doing it would probably
> take a
> long time :)
>
> I will go ahead and submit vehicle as a total and someone should
> be in
> touch with you in the next 2 business days who will advise you how to
> proceed if you are not happy with the settlement amount offered."
>
> - - - - - - -
>
> I responded IMMEDIATELY and advised that I did not authorize ANY final
> action to be taken and that I would contact my agent directly, and
> at that
> time *I* would advise on next steps.
>
> At that time I received yet ANOTHER unbelievable response:
> - - - - - - - -
> "Matt,
>
> Vehicle has been deemed a total and unless you are withdrawing the
> claimthen I have no choice but to submit the vehicle as a total.
> Once that is
> done you may discuss settlement options with the total loss
> adjuster.  Call
> me with any questions"
> - - - - - - -
>
> I've contacted my agent who is siding with me and feels as though the
> adjuster is completely incompetent and that I am WELL within my
> rights.
>
>
>
> . . .  TO BE CONTINUED . . . .
>