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Subject:Re: BLACKBREARD - the debacle ESCALATES
From:Matt Drew
Date:Mon, 10 Nov 2008 14:31:33 -0800

Farmers, NV

On Mon, Nov 10, 2008 at 2:14 PM, Mark Tuovinen <mst@ak.net> wrote:

> Matt,
>
> What insurance company is this, and where are you located?
>
> Mark in AK
>
> ----- Original Message -----
> From: Matt Drew <t3vanagon@GMAIL.COM>
> Date: Monday, November 10, 2008 8:49 am
> Subject: BLACKBREARD - the debacle ESCALATES
> To: vanagon@GERRY.VANAGON.COM
>
> > I CAN NOT BELIEVE THIS ! ! ! !
> >
> > I contacted the adjuster to take next steps in having the value of
> > Blackbeard re-evaluated this morning.
> > This was the response that I received:
> > - - - - - - -
> > "Matt,
> >
> > The next step is for me to proceed with the vehicle as a total and
> > let the
> > Total Loss Adjuster settle it with you.  They will have all that
> > information on how to dispute the value and what the next steps are.
> > Technically, I am not even supposed to tell you what its worth or
> > I settle
> > the case.  Since I have no idea what I am doing it would probably
> > take a
> > long time :)
> >
> > I will go ahead and submit vehicle as a total and someone should
> > be in
> > touch with you in the next 2 business days who will advise you how to
> > proceed if you are not happy with the settlement amount offered."
> >
> > - - - - - - -
> >
> > I responded IMMEDIATELY and advised that I did not authorize ANY final
> > action to be taken and that I would contact my agent directly, and
> > at that
> > time *I* would advise on next steps.
> >
> > At that time I received yet ANOTHER unbelievable response:
> > - - - - - - - -
> > "Matt,
> >
> > Vehicle has been deemed a total and unless you are withdrawing the
> > claimthen I have no choice but to submit the vehicle as a total.
> > Once that is
> > done you may discuss settlement options with the total loss
> > adjuster.  Call
> > me with any questions"
> > - - - - - - -
> >
> > I've contacted my agent who is siding with me and feels as though the
> > adjuster is completely incompetent and that I am WELL within my
> > rights.
> >
> >
> >
> > . . .  TO BE CONTINUED . . . .
> >
>