

| Subject: | Re: BLACKBREARD - the debacle ESCALATES |
| From: | Matt Drew |
| Date: | Mon, 10 Nov 2008 14:31:33 -0800 |
Farmers, NV On Mon, Nov 10, 2008 at 2:14 PM, Mark Tuovinen <mst@ak.net> wrote: > Matt, > > What insurance company is this, and where are you located? > > Mark in AK > > ----- Original Message ----- > From: Matt Drew <t3vanagon@GMAIL.COM> > Date: Monday, November 10, 2008 8:49 am > Subject: BLACKBREARD - the debacle ESCALATES > To: vanagon@GERRY.VANAGON.COM > > > I CAN NOT BELIEVE THIS ! ! ! ! > > > > I contacted the adjuster to take next steps in having the value of > > Blackbeard re-evaluated this morning. > > This was the response that I received: > > - - - - - - - > > "Matt, > > > > The next step is for me to proceed with the vehicle as a total and > > let the > > Total Loss Adjuster settle it with you. They will have all that > > information on how to dispute the value and what the next steps are. > > Technically, I am not even supposed to tell you what its worth or > > I settle > > the case. Since I have no idea what I am doing it would probably > > take a > > long time :) > > > > I will go ahead and submit vehicle as a total and someone should > > be in > > touch with you in the next 2 business days who will advise you how to > > proceed if you are not happy with the settlement amount offered." > > > > - - - - - - - > > > > I responded IMMEDIATELY and advised that I did not authorize ANY final > > action to be taken and that I would contact my agent directly, and > > at that > > time *I* would advise on next steps. > > > > At that time I received yet ANOTHER unbelievable response: > > - - - - - - - - > > "Matt, > > > > Vehicle has been deemed a total and unless you are withdrawing the > > claimthen I have no choice but to submit the vehicle as a total. > > Once that is > > done you may discuss settlement options with the total loss > > adjuster. Call > > me with any questions" > > - - - - - - - > > > > I've contacted my agent who is siding with me and feels as though the > > adjuster is completely incompetent and that I am WELL within my > > rights. > > > > > > > > . . . TO BE CONTINUED . . . . > > >
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