

| Subject: | Re: FS in San Antonio |
| From: | Stephen Grisanti |
| Date: | Sat, 17 Jan 2009 16:35:44 -0800 |
With all due respect to curious vehicle buyers everywhere, communication goes both ways and sometimes the shopper is at fault.� I was once selling a Ford Aerostar van and the ad specifically stated "5-speed manual trans" and you would not believe the callers' shock when they learned the implications of that. "You mean I have to SHIFT the gears? Why would I want a van like that?" Stephen "How odd........we are ABLE to communicate instantly and world wide like never before, but the ABILITY to communicate clearly is going down the
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