Not acceptable.  If it is a "Factory" defect then the dealer has a system(parts warranty) in place to exchange it for a straight part.  If a batch did come from VW that way they should take care of the problem.  Assuming that it is a defect the issue lies between VW and which ever vendor makes the part for them, not you and the body shop.  Take it back and request that it be replaced with a straight bumper.

Mark in AK
Assistant Parts Manager
Continental Honda
Continental Acura

----- Original Message -----
From: Matt Drew <t3vanagon@GMAIL.COM>
Date: Wednesday, March 18, 2009 1:15 pm
Subject: Front Bumper-Bent From The Factory?
To: vanagon@GERRY.VANAGON.COM

> Howdy Volks-
>
> Still getting the finishing touches done to Blackbeard after our 10/29 sudden meeting with the rear-end of a Dodge Minivan . . .
>
> Shop that I went to for the repairs put the new front bumper/grille on, paint, etc.
> [Note: Blackbeard is a '90 GL]
>
> When I got him back I noticed that the right-half section of fiberglass on the bottom-center was bent down.  This would be the section that is molded into 2 distinct depressed 'panels'(for lack of a better word).
>
> In speaking with the shop owner, I have been told that: * Some of the bumpers just came that way from the factory because of how they were transported immediately after being molded (they just got bent at the factory and installed as-is).
> * It can't be fixed. The only thing that can be done is "trimming" (cuttingthe bent part out).
>
> My questions:
> * Is the needle on anybody's BS meter buried? * DID some of the bumpers just get installed with this obvious  imperfection?* CAN this be fixed, or do I just have to live with it?
>
> TIA!
> --
> Drew, Las Vegas
> '90 GL "Blackbeard"
>