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Subject:Re: My overflow tank is full of oil!!!
From:Michael Sullivan
Date:Mon, 23 Mar 2009 15:25:40 -0500

In order to head off any thread regarding unsubstantiated blame...I try to
be pretty fair.  Until I walk through this with my son and ask him
face-to-face, I cannot start to blame anyone. And if it IS the
responsibility of Firestone, I agree that if oil was contained in overflow
and sampling of hot enigine coolant doesn't show traces of oil, I just want
them to know what they did. However, If oil circulated, I WILL insist on
compensation for another shop to do the flush. No more, no less. Mistakes
happen, but scared the shi@ out of me for a second and cost about 3 hours of
my time. Thanks again for the input.
Michael in San Antonio
91GL AT 'Gringo'
73 Beetle