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Subject:Re: Heads Up Warning on Garmin GPS Map Update
From:Loren Busch
Date:Fri, 24 Apr 2009 10:20:25 -0700

On Fri, Apr 24, 2009 at 10:11 AM, Michael Sullivan
<sandwichhead@gmail.com>wrote:

> I have the Nuvi 750 and that is good info to know.  Will hold off on any
> updates, but do they say if they can fix this w/another release? Thx.
>

I was unable to get any response from the cartography department at Garmin
even though they post their email address on the support site.  And the
responses from the regular support section were of no help at all, the usual
type that assumed that I didn't know what I was talking about and that I'd
made a mistake.  I finally got some help through a user forum and the
moderator of that forum that happens to be a Garmin dealer and had the right
contacts.  In the conversations that took place apparently Garmin
acknowledged that they had deleted many, many small towns from the map,
supposedly those with zero population.  They did this to improve searches by
getting rid of duplicate town names.  I've found one specific example of
this, the search on on town name yields about 10 or 12 entries across the
whole country in the old software, only four in the new.
So I don't expect this to change in future updates.  Maybe if enough people
complain they will restore that data, who knows?