I'm trying to understand why the bus depot sucks in this situation...

Personally, I've had good luck with the BD.  While they don't send cookies,
they're prices are often the lowest.  I've found it best to simply call with
the part number to order.

and for the record, when I call, the seem to care about customer service....

Jim
Wilmington, NC

On Tue, Jun 16, 2009 at 10:18 PM, Walt Spak <b20swalt@city-net.com> wrote:

> Brian,
>
> So, do you believe us now.  The BD sucks.  They never ship any thing
> on time.  They simply do not care about customer service.
>
> Well, should I cc the Vanagon list?  Maybe so, I am just in that mood.
>
> Walt
>
> Begin forwarded message:
>
>  From: ------------- <vw4x4@verizon.net>
>> Date: June 16, 2009 7:54:53 PM EDT
>> To: Brian Honan <arteducator@verizon.net>, walt spak <
>> b20swalt@city-net.com
>> >
>> Subject: Re: Fwd: RE: tracking #
>>
>> Well thanks for the update.  I guess we are not getting anything done
>> tonight...  Good thing... I'm driving home from work and bang!
>> Something
>> blow out in the Ghetto Cruzer exhaust.   It now sounds like its not
>> there...
>> I'm running out the door to see what's up with this?
>>                             Eric
>>
>>
>> Brian Honan wrote:
>>
>>> he told me they had it there in stock?
>>>
>>> Brian Honan
>>>
>>>
>>> Jun 16, 2009 06:05:29 PM, matt@busdepot.com
>>> <mailto:matt@busdepot.com> wrote:
>>>
>>>   Brian,
>>>
>>>   Unfortunately I do not have the tracking # for your order.  Your
>>>   order had to ship directly from our vendor because we did not have
>>>   all of the items in stock.  You should receive your order today or
>>>   tomorrow.  If you do not receive it by the end of tomorrow, let me
>>>   know.
>>>
>>>   Thank You,
>>>
>>>   Matt Wellington
>>>
>>>   The Bus Depot Inc.
>>>
>>>   215-234-VWVW
>>>
>>>   www.busdepot.com <http://www.busdepot.com>
>>>
>>>
>>>   -----Original Message-----
>>>   *From:* Brian Honan [mailto:arteducator@verizon.net
>>>   <mailto:arteducator@verizon.net>]
>>>   *Sent**:* Tuesday, June 16, 2009 1:00 PM
>>>   *To:* matt@busdepot.com <mailto:matt@busdepot.com>
>>>   *Subject:* tracking #
>>>
>>>
>>>   Matt,
>>>
>>>
>>>     Thanks again for helping me get my order out yesterday, it realy
>>>   means a lot. I called FedEx and they claimed that the shipper is
>>>   the one who has the tracking number. Could you let me know if you
>>>   have that.
>>>
>>>
>>>   Thanks again
>>>
>>>
>>>
>>>   Brian Honan
>>>
>>>
>>