

| Subject: | Re: Mechanics using customer supplied parts.. Was bars leaks |
| From: | Jake de Villiers |
| Date: | Thu, 17 Sep 2009 08:31:42 -0700 |
That's just perfect Mark! =) On Thu, Sep 17, 2009 at 5:41 AM, Mark Dearing <VWBrain@aol.com> wrote: > In a message dated 9/16/2009 11:20:55 P.M. Eastern Daylight Time, > thargrav@HIWAAY.NET writes: > > I have a very different opinion. > > A friend who is dead now, used to work on all my stuff I could not get to, > would not let customers bring in their own parts. He stated more than once > that he was tired of customers bringing in used stuff that often was not > in > any better shape than what he pulled off and he was tired of customers > bringing in incorrect parts. > > He would let customers pick up & pay for parts with their own money > provided > he ordered what was needed. > > As far as cost is concerned? Shops do get a discount, but they should, and > they should make a profit on the parts they buy to install on your > Vanagon. > It's just a part of business, like gasoline at a gas station or milk from > WallyWorld. > > Thanks, > Tom Hargrave > 256-656-1924 > > Our Web Sites: > www.kegkits.com > www.stir-plate.com > www.andyshotsauce.com > > > -----Original Message----- > From: Vanagon Mailing List [mailto:vanagon@GERRY.VANAGON.COM] On Behalf > Of > B > Feddish > Sent: Wednesday, September 16, 2009 7:25 PM > To: vanagon@GERRY.VANAGON.COM > Subject: Mechanics using customer supplied parts.. Was bars leaks > > >> If you have a mechanic that refuses to warranty parts not purchased > through him, I can fully understand his postion, however to refuse to > install anything that he didn't sell you is an indicator that you need to > consider a new wrench. As times get tighter and the willing spenders > become > fewer in number some attitudes along these lines will change. > > My Vanagon Shop will install whatever proper part you bring, but only > warranty the labor and installation, not the part. So if it falls off, > he'll fix it, if it breaks you pay to fix it. Pretty fair I'd say. > (Kudos > to StephansAutohaus, Sacramento, an oasis of service and professionalism > in > a desert of mediocrity) << > > Good topic. I've always had mechanics that would put in parts that I knew > were considerably cheaper than what they could get. My current mechanic > had > no problem with it and would even stop work to call me to say I need "x" > part and if I could get it cheaper at say BD or somewhere else. I never > abused this by showing up with spark plugs and distributer caps but a $99 > BD > muffler beats $300 from the dealer, no matter if he added a "secret > markup". > Unfortunatly my mechanic had a fallout with his partner and closed shop > and > now he works for a shop nearby as regular mechanic and the owner HATES > that > I bring parts. He gave my wife the nastiest look when she was dragging my > BD > EV muffler into the shop last week. I even gave them the chance to find a > non-dealer muffler for the EV and they cound not. If they ever tell me to > stop bringing my own stuff I'll find another mechanic. > > Bryan > > > > hey guys what I do is tell the customer this, first no quarantee of any > kind, second if it is the wrong part and I have to reinstall your old part > till the correct part comes in I have to charge you for the job and then > again when I do it again, third if it is the wrong part and the vehicle is > stuck on my lift then it is $50/hour when it is sitting there waiting on > you > to get me the correct part. last my labor rate for your parts just went > up. This is when they normally tell me to get the correct parts later > mark dearing > -- Jake 1984 Vanagon GL 1986 Westy Weekender "Dixie" Crescent Beach, BC www.thebassspa.com www.crescentbeachguitar.com http://subyjake.googlepages.com/mydixiedarlin%27
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