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Subject:Re: Back and forth
From:Mark A Kippert
Date:Sat, 12 Dec 2009 12:02:25 -0500

Did he work at a dealership?

Mark K
1986 GL/2WD/4SPD

On Dec 11, 2009, at 5:46 PM, Arkady Mirvis wrote:

> I met recently in Frankfurt an old German mechanic returning after 2
> years in USA. Joachim-Gottlib (his name) wasn't of great opinion
> about the service in USA and working habbits. I, he said, hardly
> escaped nervous breakdown soon after my arrival to USA and then was
> constantly on the edge of insanity seeing dirt, parts and tools on
> the floor. Then very few professionally trained employes, mostly
> kids repeating mistakes of their trainers. I was outraged that the
> place had only one experienced (?) person controlling bunch of
> inexperienced employes.
> Nobody really did mental work and service was haphazard, trial and
> error, sweating out. Nobody was able to do the work in required time
> standard and the customer was often charged for work not done.