In a message dated 8/11/2010 11:46:08 P.M. Eastern Daylight Time,
huotb@VIDEOTRON.CA writes:

never  looked at the oil diff level, well I forgot when the phone ring for
the  100th time today distracting me.

stuff happens,but I have noticed that single guy ran shops have this
problem a lot.It got to be such a PITA to me that I hired a girl to answer my
phone to free me up to do the work.  This worked OK except they all wanted  to
talk to me and I ended up marrying the girl so she doesn't come to work
till  she wants too now  LOL  . Answering machines work but you will lose a
lot of customers as they feel put off.  I ended up hiring some techs to  work
for me and I took over the front office . This has worked out well except
for some of the Techs have been a PITA . My number 1 guy has been with me for
 over 24 years now and has my complete trust, I now can get away and go
camping  and let him run the shop some. I do not miss the days of having to
stop what I  was doing and deal with the customers and then go back to the job
I was doing. I  also know the hardest part of the job are the customers   :)
  later  mark d