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Subject:Re: legitimate beef - water under the bridge - or just plain wrong
From:Bob Stevens
Date:Wed, 18 Aug 2010 20:56:46 -0600

If you happen to do what I do, you still have the receipt for the work they
did
and charged you for. If so, you can call a dealer now to get an estimate of
the TIME  they charge for replacement of those lines and compare to your
receipt. It MAY be that the dealer that did the work only charged for the
work they did, not for what the VWOA manual states is the time allotted/
recommended for replacement of the entire line system, which would then
include removing the gas tank (more hours = +$$$).

bob

On Wed, Aug 18, 2010 at 8:12 PM, Mark <mbrush@gmail.com> wrote:

> Not sure what to do about this one - eight years ago, I had my power
> steering lines replaced by the dealer.  Now I've come to find out that they
> only replaced part of the lines, they spliced in new lines in the back and
> left the old lines in the front (using hose and clamps to connect the two -
> I guess to avoid dropping the gas tank).  I assume those lines are supposed
> to be continuous lines from back to front, but maybe I'm wrong (don't see a
> diagram in power steering section of the Bentley).  The lines are now
> leaking in the front and I feel like I'm circling back to a repair I
> already
> paid for.  I'm inclined to just let it go, since it's been so long, but if
> it's an egregious error I think the dealer should at least know about it.
> Or maybe it's not an error at all.
>
> Thanks for the thoughts -
>
> Mark
>
>