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Subject:Re: legitimate beef - water under the bridge - or just plain wrong
From:Dave Mcneely
Date:Thu, 19 Aug 2010 09:40:13 -0500

Michael, for a dealership not to work on older vehicles is common.  For a dealership that does work on older vehicles, it may not work on Vanagons.  My local VW dealership long ago stopped servicing them, but given its reputation for poor service and disdain for customers, that's no loss.  I have access to two good VW specialists and a general shop that does many things well, anyway, without resorting to a dealer.   Doing things "by the book" becomes increasingly problematic as vehicles age, and dealerships generally ONLY do things by the book.  Surely you know by now that Vanagons often require that things be approached creatively, partly because of the nature of the beast, and partly because of parts availability.

---- Michael Sullivan <sandwichhead@GMAIL.COM> wrote:
> BTW-I just called the stealership here in San Antonio to see what they
> charged to look at the a/c in Gringo and they stated they do not work on VWs
> older than 10 years old.  That s*cks.
> But I had the van in there two years ago to fix a previously repaired prolem
> that the PO had done at the same place(the repair was still under
> warranty) and they fixed it so I don't know if this is a new policy.
> Michael in San Antonio
> 91GL Weekender AT 2.1L 'Gringo'
>
>
>
> On Wed, Aug 18, 2010 at 9:12 PM, Mark <mbrush@gmail.com> wrote:
>
> > Not sure what to do about this one - eight years ago, I had my power
> > steering lines replaced by the dealer.

--
David McNeely