

| Subject: | Friday: Tech Support |
| From: | Hector Zapata |
| Date: | Fri, 2 Sep 2011 08:26:37 -0400 |
This ought to make you feel better about� your computer skills! Tech� support: What kind of computer do you have? Customer: A� white one... Tech� support:� Click� on the 'my computer' icon on to the left of the screen. Customer: Your left or my left? Customer: �� Hi, good afternoon, this is Martha, I can't print. Every time I try, it says 'Can't find� printer'.� I've even lifted the printer and placed it in front of the monitor, but the computer still says he can't find it... Tech� support: �� What's on your monitor now, ma'am? Customer: �� A teddy bear my boyfriend bought for me at the 7-11. Customer: � My keyboard� is not working anymore. Tech� support: � Are you sure it's plugged into the computer? Customer: � No. I can't� get behind the computer. Tech� support: �� Pick up your keyboard and walk 10 paces back. Customer: !�� OK Tech support: � Did the� keyboard come with you? Customer:� Yes Tech support: � That means the keyboard� is not plugged in. Customer: � I can't get on the Internet. Tech support: �� Are you sure you used the right password? Customer: Yes, I'm sure. I saw my colleague do it. Tech� support:� Can you tell me what the password was? Customer: Five dots. Tech� support: What� anti-virus program do you use? Customer: Netscape. Tech support: That's not an anti-virus program. Customer: Oh, sorry... Internet Explorer... Customer:� I have a huge problem. A friend has placed a screen saver on my computer, but every time I move the mouse, it disappears. Tech support: �� How may I help you? Customer: � I'm writing my first email. Tech support: �� OK, and what seems to be the problem? Customer: � Well, I have the letter 'a' in the address, but how do I get the little circle around it? This one and the next are our personal favorites! A woman customer called the Canon help desk with a problem with her printer. Tech support: � Are you running it under windows? Customer: � 'No, my desk is next to the door, but that is a good point. The man sitting in the cubicle next to me is under a window, and his printer is working fine.' And last but not least! Tech� support: 'Okay Bob, let's� press the control and escape keys at the same time. That brings up a task list in the middle of the screen. Now type the letter 'P' to bring up the Program� Manager.' Customer: � I don't have a P. Tech� support: � On your keyboard, Bob. Customer: � What do you mean? Tech support: � 'P'.....on� your keyboard, Bob. Customer: � I'M NOT GOING TO DO THAT!
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