

| Subject: | Re: Special Thanks to Daryl of AA Transaxle |
| From: | Joy Hecht |
| Date: | Wed, 8 Feb 2012 21:39:17 -0330 |
Besides being really nice! Lots of folks on this list go above and beyond. I won't list names - but I'm sure all of you can think of the folks who have helped you or entertained you or helped other folks or become good friends or just been a good part of the community. Certainly I can. Thanks to all of you! (cue the violins... ;-) Joy On Wed, Feb 8, 2012 at 8:20 PM, Mark Tuovinen <aksyncronaut@gmail.com>wrote: > I will second that, Daryl goes above and beyond! > > Mark in AK > `87 Westy Syncro > > P S Of course I have to say nice things about him or he will part out or > sell our van which he is storing until we can retrieve it after our 5800 > mile month long road trip > > On Tue, Feb 7, 2012 at 4:33 PM, Larry Chase <roadguy@roadhaus.com> wrote: > > > Volks, > > > > Sorry to clog your inboxes with yet another story about outstanding > > customer service from Daryl of AA Transaxle, but it just has to be done > :) > > > > Further apologies to those who where involved or know of these recent > > events. > > > > Like many others, Maggie & I have been looking forward to attending Buses > > by the Bridge 2012 in Lake Havasu City, AZ, for months. > > > > On Friday 12/30 I left Oklahoma heading towards BBB 2012 with a few > > planned detours first. > > > > About 580 miles later, a bit East of Albuquerque, the roadhaus's > tranny > > locked up in 4th gear. > > > > We all know that sick feeling you get in the pit of your stomach when a > > hugely anticipated trip is stalled on the side of the road. > > > > The plan had been to pick up Maggie at the Las Vegas airport on Saturday > > 1/7 and join several friends gathering at the Valley of > > Fire State Park, just north of Vegas, that night. > > > > To explore that area and a few others and head to Havasu for BBB on > > Thursday 1/11. > > > > But there I am on the side of I-40 feeling pretty down. > > > > In a Hail Mary move I place a call to Daryl, just caught him as he was > > leaving the shop. > > > > Remember .. this is Friday night of New Years Holiday weekend. > > > > After explaining the situation, Daryl calmly says and I quote " Gotcha > > covered. You WILL be there.. that�s an order and I will do > > whatever is in my power to make it so" > > > > Really, I say, yup he replies. > > > > The sick feeling is suddenly gone as Darryl explains that he has an extra > > Syncro core and will begin the rebuild the next day. > > > > And to just let him know where to ship it for the R&R. > > > > Long Story Short ... I had a new transaxle in my hands a couple of days > > later, two days for the install in Santa Fe (thks to Thom at European > > AutoWerks) > > and I was on my way again. > > > > Picked up Maggie at the Vegas airport on Saturday and joined our friends > > as planned. > > > > Absolutely amazing ... thanks to Daryl. > > > > BTW .. complete trip report to follow soon. > > > > Definition of "Soon" .. within the next 30 days :) > > > > > > larry > > roadhaus.com >
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