On Sun, May 13, 2012 at 4:33 PM, Don Hanson <dhanson928@gmail.com> wrote:

>
>    I suggest that when you have an 'issue' with some supplier of parts,
> like you don't get what you paid for or you feel like you got ripped on
> freight or whatever the issue....You make it a point to try to contact or
> inform someone who cares at that organization and tell them you will not be
> shopping there anymore because_____________(fill in the rip-off or
> price-gouge, or whatever)
>    Probably not too often does this have any real effect, but
>
whoops, hit the send key by mistake....

.....but it is the only thing we, as consumers and customers can do....we
can go elsewhere and as we change our purchasing choice to another
business, we can let the old place know exactly why.....Sometimes they "get
it"....  We can also share information on poor choices in vendors....I have
a few chains of businesses that have done wrong to me and to acquaintences
that I now go out of my way to talk bad about....When someone mentions they
are going to buy some_______, I can say with personal experience, "don't go
to _____ for that, they are not the best choice"....  I only do this after
giving the vendors a few chances to do right, after having very bad work
done, after being 'blown-off' rather than having my issues addressed
fairly..Rather than earning my endorsement, they earned my animosity by
treating me poorly as a customer....
  Poor customer service and poor retail practices eventually will catch up
with the worst businesses... if we all pay attention and share information
and get back to the managers or the CEOs of these places when we get
'taken'...