Oh Ken,

Just because you give people GREAT service - and FREE advice - we love you.

Keep smiling

Peter Marsh
Naples

Sent from my digital leash

On May 18, 2012, at 10:33, Ken Wilford <kenwilfy@COMCAST.NET> wrote:

> No problem Craig, glad this job went well for you.  Thank you for
> putting in the nice comments for us.
>
> This is just business as usual at Van-Again.  As always we try to make
> each of our customers feel special and appreciated.  We take the time to
> talk to them on the phone or via email as a person and help them with
> any advice they need for their particular Vanagon project.  Our prices
> are comparable to other vendors and if you have a question about a price
> you can feel free to email me and see if I can match it.  Usually the
> parts go out that day, and our shipping cost is not inflated.  We don't
> show a cheap price and then inflate the shipping cost to make up the
> difference.  As for our return policy it is very generous.  I have had
> customers call me that bought things several years ago and as long as
> the parts were in new shape, we can take it back for store credit.  If
> you have never tried Van-Again for your Vanagon parts, I invite you to
> give us a try the next time you need something.  I think you will be
> pleasantly surprised.
>
> --
> Thanks,
> Ken Wilford
> John 3:16
> www.vanagain.com
> Phone: 856-327-4936
> Fax: 856-327-2242
>
> On 5/18/2012 9:49 AM, craig cowan wrote:
>> I would like to thank those who gave me tips on how to best proceed with
>> replacing/rebooting my front axles on my syncro. It went surprisingly easy!
>> I would not hesitate to do this job if you have reservations about it.
>> Best of all, Ken Willford at Vanagain once again came through on parts! I
>> called him up at 5pm on a tuesday as he was closing down. He placed my
>> order, and Wed afternoon, my parts were here!!!!
>> That's hard/impossible to beat. Not only that, whenever I call Ken he gives
>> great advice and is a real joy to deal with. I can't suggest him highly
>> enough for you parts needs. Vanagain.com.
>>
>> The Lobro front outer CV boots are crazy thick, almost plasticy. They're a
>> bit of a struggle to get on, but should last well.
>> I was blessed in that all my front CVs were in good shape and just needed
>> to be repacked. I did build up a spare axle though, just for good measure.
>>
>> Thanks again to everyone!
>>
>> -Craig Cowan
>> '87 SUNROOF Syncro
>> '90 GL
>> '85 (Now gone to pasture.)
>>