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Subject:Re: Bus Depot faucet
From:Bill M
Date:Tue, 21 Aug 2012 16:10:05 -0400

Jack
You may have learned a lesson the hard way as I did. I bought a power steer rack the June of last year. Installed it
in July and it's now failed on me. I can't even use the lifetime
warranty Maval claims as they will only deal with the distributer. In Mavals reply they stated we deal with pallets
of returned racks every month and not individual ones. 
Not quite sure how to take that,rude or a warning that their
quality sucks. 
Busdepot did offer to still accept my core for
store credit 
You may have better luck dealing with Trevor if it is one of
his faucets and not one of the "before skylight guy" made 
ones. 
Lesson learned is not to hoard parts anymore. The quality 
has gone to far downhill to chance it. I am making an effort
to clear my shelfs of my hoard...

Bill

On Aug 21, 2012, at 1:28 PM, Rocket J Squirrelfish <camping.elliott@GMAIL.COM> wrote:

> Last year, around this time, I ordered a new faucet from Bus Depot,
> their "original tooling, new materials" faucets, p/n 255070808, because
> mine old one had developed a leak around the base.
> 
> Well, I am a bit slow and I finally installed it today. And it has a
> leak where the spigot extension attaches to the up/down swivel part that
> connects to the base. So water drips out the underside of the spigot
> (not in the cabinet, up on top).
> 
> Has anyone else experienced this?
> 
> I've got an email off to them. They have a 30-day return policy but
> since the part sat in the box this whole time I'm hoping they'll be able
> to offer a 361-day return.
> 
> --
> Jack "Rocket j Squirrel" Elliott
> 1984 Westfalia, auto trans,
> Bend, Ore.