> Jack
> You may have learned a lesson the hard way as I did. I bought a power
steer rack
> the June of last year. Installed it in July and it's now failed on me. I
can't even use
> the lifetime warranty Maval claims as they will only deal with the
distributer. In
> Mavals reply they stated we deal with pallets of returned racks every
month and
> not individual ones.
> Not quite sure how to take that,rude or a warning that their quality
sucks.
> Busdepot did offer to still accept my core for store credit You may have
better luck
> dealing with Trevor if it is one of his faucets and not one of the "before
skylight
> guy" made ones.
> Lesson learned is not to hoard parts anymore. The quality has gone to far
downhill
> to chance it. I am making an effort to clear my shelfs of my hoard...

Bill, check your email. I believe Fred emailed you sometime today, because
our Maval distributor just got back to us this morning. The rack comes with
a lifetime warranty, we just had to find out from the distributor how to
handle it. (It's the first time we've had a warranty claim on one so we had
to ask.) I'm sure the "pallets of returns" represents a tiny percentage of
the parts they rebuild, given that they handle every make and model. We've
certainly had no problems.

Jack, I believe Trevor or Cheri already emailed you as well, to say that
they are going to send you a new faucet. Again, check your email and let me
know if you didn't receive it.

- Ron Salmon
� The Bus Depot, Inc.
� www.busdepot.com
� (215)� 234-VWVW

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Toll-Free for Orders by PART # :� 1-866-BUS-DEPOT