Skip to main content
Gerry | Vanagon
Checking account...
← vanagon.com home · Continue the discussion in the forum
VanagonEuroVan
Subject:Ordering Parts Online
From:bernie
Date:Wed, 19 Jun 2013 12:36:14 -0700

I do not order many parts online so I'm requesting some input from others
who are more experienced in this regard.
I ordered a set of spark plug wires and the part number showed wires with
the
metal heat protectors.
I assumed that is what I would get.
There were other cheaper ones with no picture but I choose the most
expensive
with the metal heat protectors.
The ones I received did not have the metal heat protectors
They were put on and lasted 5000 miles before the heat put holes in them and
engine started to miss.
I have installed new ones with the metal protectors.
When I discussed with vendor about not getting the ones I ordered they said
that the picture was for reference only.
Am I being unrealistic to expect that I would receive the part pictured
online and referred to by the part number.
Input would be appreciated.

Thank you,

Bernie

Have something to add on this topic today? Revive this thread in the forum »