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Subject:Re: Ordering Parts Online
From:Jeff Lincoln
Date:Thu, 20 Jun 2013 11:41:20 -0400

I think that I have ordered from all of our list vendors at one time or
another. I can't say that I have ever had a bad experience with any of them
- not once. I have to echo what John said - I'd be lost without them -
maybe more so since I live on the East side of MI and am in the general Big
3 geographical area - it's sometimes hard to even find metric fastners at
Flaps or some local mechanics - not to mention parts or quality parts.

Aside from that I can say for certain the customer service we receive is
outstanding. Not many places will answer your questions about certain
things - straight honest answers even if they could lead to you not having
to order the part in the first place. (I'm not suggestion we swamp our
vendors with technical questions - just saying I've had that situation). I
know I've received this type of help from Ken, Ron, and the folks at Go
Westy.

We are lucky to have them. Sure things happen but as the original issue of
theis thread has shown - they'll make it right.

Thanks,

Jeff
'85 GL (Gertie)
'78 Bus (Melissa) Patty's Bus